WHO WE ARE
For over 30years, our carefully chosen hair have been humanely handwefted, with each piece undergoing our strict 100% quality control check inspection.
- DO NOT Cut the Weft or Lace
- DO NOT Tear or Rip the Weft or Lace
- DO NOT Put Glue on the Unit
- DO NOT Put products on the Unit
- DO NOT Put any chemicals on the Unit
- DO NOT dye the Unit
- DO NOT attempt to correct the problem yourself prior to calling us
- DO NOT Style or Cut the Hair
- DO NOT Perm the Unit
- DO NOT WASH OR CONDITION the Unit
- DO NOT WEAR the Unit
- DO NOT destroy or lose original packaging.
Units that are damaged by customer will not be accepted under our return policy.
If you do any of the above, we WILL NOT accept the return and this policy will not apply.
We DO NOT issue refunds. If you meet the terms of condition, you will receive an exchange or in-store credit.
Our Shipping Address:
Receiver Name: Mrs Funmi Namabiri
Address: Helena’s Hair Care Ltd
114 Mill Lane
London NW6 1NF
Phone : +442074331714 / 07815134027
NOTE: When shipping , please declare the value less than £10, so we needn’t pay the extra for the customs. Get clearance from us before returning any product.